Privacy Policy.

Introduction

Welcome to Fractera GmbH's website (https://www.fractera.de). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, share, and protect your personal data.

1. Information Collection

We collect various types of personal data to provide and improve our services. This includes:

• Personal Identification Information: Name, email address, phone number.
• Technical Data: IP address, browser type, operating system, and other technical information.
• Usage Data: Information about how you use our website and services.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies.

2. Purpose of Data Collection

The personal data we collect is used for the following purposes:

• To provide and maintain our services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our website.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our website.
• To detect, prevent, and address technical issues.

3. Data Sharing

We may share your personal data with third parties in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If Fractera GmbH is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

4. Data Storage and Security

We take the security of your data seriously and use appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

• Using secure servers and encryption.
• Implementing access controls to restrict access to your personal data.
• Regularly reviewing our information collection, storage, and processing practices.

5. User Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data.
• Objection: You can object to the processing of your personal data.
• Data Portability: You can request a copy of your personal data in a commonly used format.

To exercise these rights, please contact us at contact@fractera.de.

6. Cookies and Tracking Technologies

We use cookies to operate this website. Essential cookies are strictly necessary for the site to function and are always active. Analytics cookies are only set after you give your explicit consent via our cookie banner. You can change or withdraw your consent at any time using the "Cookie settings" link in the footer, or by deleting cookies in your browser.

7. Web Analytics (Google Analytics)

With your consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). It helps us understand how visitors use our website so that we can improve it.

When active, Google Analytics processes data such as your truncated (anonymized) IP address, the pages you visit, time on site, approximate location, and your device and browser type. IP anonymization is enabled. This processing may involve a transfer of data to Google servers, including in the USA.

The legal basis for this processing is your consent (Art. 6(1)(a) GDPR). No analytics cookies are set and no data is sent to Google unless and until you accept analytics via our cookie banner.

You can withdraw your consent at any time via the "Cookie settings" link in the footer or by deleting cookies in your browser. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Policy Updates

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Legal Compliance

We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Contact Us

If you have any questions about this privacy policy, please contact us at:

Fractera GmbH
Darmstadter Str. 78,
63225 Langen,
Germany
E-Mail: contact@fractera.de
Website: https://www.fractera.de

Dispute Resolution

Please be aware that even if Fractera should by way of exception conclude a consumer contract, the company nevertheless believes that dispute resolution before a consumer arbitration center would not be equitable in view of the complexity of our services and we are therefore not prepared to agree to resolution before a consumer arbitration center.

Copyright

The content of the entire Fractera GmbH website is subject to copyright. Reproduction of information or data, in particular the use of text, excerpts, or images, requires the prior consent of Fractera GmbH.